Privacy Policy

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Effective Date: December 30, 2024.

At ZenMindWorks, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or make a purchase. By using our site, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information:

• Name, email address, and contact information (provided when filling out forms, subscribing to our newsletter, or making a purchase).
• Billing and payment details (processed securely via third-party payment processors; we do not store sensitive payment data).
• Any other information you voluntarily provide (e.g., messages sent via contact forms).

b) Non-Personal Information:

• Browser type, device information, operating system, IP address, and website usage data (collected via cookies or analytics tools to improve user experience).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and personalize our services.
• To process transactions and send order confirmations.
• To respond to inquiries and offer support.
• To send promotional emails, updates, or marketing communications (you can opt out at any time).
• To analyze website traffic and user behavior for improvement and optimization.
• To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: Trusted third parties that help us operate our website, process payments, or provide marketing services (e.g., email providers, payment processors).
• Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:

• Recognize returning visitors and remember preferences.
• Analyze traffic and user behavior to improve our website.

You can manage or disable cookies via your browser settings. However, doing so may limit the functionality of some features.

For detailed information on cookies we use, refer to our Cookie Policy.

5 Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal or contractual requirements).
• Objection: Opt-out of certain data processing activities, such as marketing emails.
• Portability: Receive a copy of your data in a structured, machine-readable format.

To exercise your rights, contact us at info@zenmindworks.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or to comply with legal and regulatory obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies.

9. Children's Privacy

Our website is not directed at children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately at info@zenmindworks.com.

10. International Users

If you are accessing our site from outside your country of residence, please note that your information may be transferred to and processed in a country with different privacy laws than your own.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. Please review this policy regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@zenmindworks.com.